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Hotel Policies

Check-In Time : 2 pm

Check-Out : Noon (12pm).

Room Rates : All our rates are in Indonesian Rupiah (IDR). Rates are per room, per night for
2 people in one room.

Airport Shuttle Service :

Free airport shuttle bus is provided by the Hotel for staying guests upon availability. Please be kindly informed that the shuttle is provided for 2 people per room, additional person will be subject to additional charge.

To book an airport shuttle please inform FM7 Resort Hotel at least 24 hours prior your arrival about your arrival details.

You can contact us on: info@fm7resort.com.

Child Rates :

At FM7 children from 0-5 years stay free on existing parents bed.  If you require separate bed for your child there will be additional fee.

Children age 6-12 years stay on existing parents bed will be charged for breakfast and airport shuttle.

Maximum number of extra beds/crib in room is one.

Superior Room: extra bed is not available.

Any type of extra bed or crib is upon requests and needs to be confirmed by management.

Deposit Policy :A credit card is required at the time of booking to guarantee the room.It is standard practice for hotels worldwide to take guest credit card details, as a precaution, to guarantee payment of any incidental charges (such as mini-bar, room service etc). On your check in you will be ask also to pay deposit to secure your room price and any additional charges.

Cancellation Policy : All confirmed reservations not canceled at least one day prior to arrival (defined as 4:00 pm local time day prior) will be the responsibility of the guest.

Cancellations received within the 24-hour period or a “no show” will incur one night’s room and tax charge to be assessed to the credit card on file. Please provide notice of cancellation before 4:00 pm the day prior to arrival to avoid a penalty of one night’s room & tax.

Pet Policy : Animals are not allowed at FM7 Resort Hotel.

Luggage Storage : Luggage storage is available through the Front Desk at no additional charge.

Parking Costs : One car parking space per room is complimentary.

Special Requests : Any special requests, including types of bed, will be subjected on availability upon check-in.

Online Reservation Procedures : By clicking submit to confirm reservation, guest agrees to the rate and room policies of this reservation.